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Vitamix FAQs
About Vitamix.com Prices and Cost?
Vitamix.com offers a range of blenders with prices that reflect their quality and features. The Ascent® Series starts at $549.95, known for its advanced technology and compatibility with various accessories. The Propel™ Series, recognized for its preset blending programs, starts at $499.95. For those seeking powerful performance with simple controls, the Explorian® Series is available starting at $379.95. The Legacy Series, which includes classic models, starts at $499.95. For budget-conscious customers, Certified Reconditioned models are available starting at $319.95. Accessories such as the Immersion Blender start at $169.95. Additionally, the site offers Food Waste Recyclers, with the FoodCycler FC-50 previously priced at $399.95, now at $299.95, and the FoodCycler Eco 5, previously $599.95, now at $499.95. These prices reflect Vitamix's commitment to providing durable and versatile kitchen appliances.
About Vitamix.com Popular Products and Services?
Vitamix.com is celebrated for its high-performance blenders, particularly the Vitamix 5200 Professional-Grade Blender, which is favored for its power, simplicity, and value. The Ascent Series, like the A3500, offers LED touchscreens, built-in timers, and automated presets. The 12-Cup Food Processor Attachment is another popular choice, enhancing the versatility of Vitamix blenders. For those who prefer handheld options, the Immersion Blender is ideal for pureed soups and sauces. These products, known for their durability and powerful motors, are trusted in both professional kitchens and home settings, reflecting the brand's reputation for quality and customer service.
About Vitamix.com Payment Method?
Vitamix.com offers flexible payment options through Affirm, allowing customers to pay at their own pace. When checking out, customers can select Affirm to finance their purchases with payment plans ranging from 6 weeks to 12 months. The process involves filling the cart, selecting Affirm at checkout, choosing a payment plan, and making payments over time either on the Affirm website or via the Affirm app. Payments are transparent and flexible, with no late fees or penalties, and the total amount agreed upon upfront will not increase. Payment options are subject to an eligibility check and provided by lending partners listed on Affirm's website.
Vitamix.com Return Policy?
Vitamix.com provides a 60-day risk-free trial for blenders, with a full refund and paid return shipping if not satisfied. After 60 days, returns are accepted with a restocking fee and the customer covers shipping costs. The restocking fee is 15% for returns between 61-90 days, 25% for 91 days to 6 months, and 35% for 6 months to 1 year. No returns are accepted after 1 year. For other products like blending containers, attachments, and FoodCyclers, the return window is 60 days, and for accessories, it's 30 days. Cookbooks are final sale. Shipping charges are based on total weight and determined at checkout. Additional charges may apply for large items or certain locations.
How do I apply for financing on Vitamix.com?
To apply for financing on Vitamix.com, add items to the cart and proceed to checkout. At checkout, select Affirm as the payment method. Then, provide the necessary information for a real-time decision. Choose a payment plan that suits, ranging from 4 interest-free payments every 2 weeks to monthly payments up to 12 months. Payments can be made through the Affirm website or app, with email and text reminders for due dates. Always know the total amount upfront, and rest assured that there will be no late fees or penalties.
What is the process for returning a Vitamix product?
To return a Vitamix product, a Return Authorization (RA) number is required. This number can be obtained by calling 1-800-848-2649, option 1. Vitamix offers a 60-day risk-free trial for blenders purchased directly from their website or customer care center, and they will cover return shipping if not satisfied within this period. After 60 days, a restocking fee applies and the customer is responsible for return shipping. The restocking fee is 15% for returns between 61-90 days, 25% for 91 days to 6 months, and 35% for 6 months to 1 year. No returns are accepted after 1 year. For other products like containers, attachments, and accessories, the return window is 30 to 60 days depending on the item, with no refunds after that period. Products must be new/unused and in the original packaging for a return to be accepted.
How do I initiate a return on Vitamix.com?
To initiate a return on Vitamix.com, a Return Authorization (RA) number is necessary. Call 1-800-848-2649, option 1, to obtain this number. Once the RA number is received, package the product carefully and include the RA number on the outside of the carton. Ship the product back to Vitamix, ensuring that shipping is prepaid. The refund will be processed in the same manner as the original payment once the return is received and verified to be in new/unused condition.